IT Help Desk
Welcome to Interlochen's Information Technology wiki, designed to provide you with all the information you'll need to successfully navigate our technical environment. If you have a question, please check out our FAQ or search this wiki to find a solution.
If you can't find a solution or are in need of direct support, you can use our Mojo Helpdesk application to request I.T. support. To access Mojo, login to your Gmail box or go directly to http://interlochen.mojohelpdesk.com and login. Click the "more" link at the top of the page and choose "Mojo Helpdesk" from the dropdown menu. Use the New ticket link to create a new I.T. request, or check on your existing tickets using the My Tickets link.
If you need information about specific responsibilities, please see the IT org chart.
System Status
All internal resources are responding and functioning normally. You can check the health of Google Apps or the Force.com platform by clicking on the links below:
- Google Apps
- Salesforce.com (We are on instance na7)
What's New
- The Interlochen "Guest" Network. Visitors and guests of the institution can access the internet for free! (Summer only.)
- Google Apps Help. All the information you need to use Gmail, Google Docs, and the other Google Apps.
- PC to Mac. Are you a new Mac user? This page contains a collection of links and videos to help get you get acquainted with your new computer.
- eFax. eFax, or "electronic fax," allows you to send and receive faxes through email rather than using a traditional fax machine, saving paper, toner, and hassle.
- What's a Web Browser? This short video will help you understand what a web browser is, what it does, and why it may be the most important application you use.
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